Refund Policy

Effective November 10, 2026

How cancellations and refunds work for Selection AI Pro.

Try it free first

The Free plan lets you use Selection AI before you pay, so please make sure it works for you before upgrading. Payments for Pro aren't refundable, except in the cases below.

Cancelling

• You can cancel anytime on your Account page, and you won't be charged again. You keep Pro until the end of the period you've paid for.
• We don't refund the current period or partial periods.

When we always refund

• You were charged twice or charged by mistake.
• A problem on our side kept Selection AI from working for you and we couldn't fix it.
• We stop offering Selection AI: you'll get back what remains of your prepaid period.

How to ask for a refund

Email support@getselection.ai from the address on your account. Payments are handled by Polar, our reseller and Merchant of Record, so refunds go back to your original payment method through Polar. They usually arrive within 5 to 10 business days, depending on your bank.

Your legal rights

This policy doesn't limit any rights you have under consumer law where you live.